1) Can you give us a little bit of background on your team?
Nup! Squad Features (N!SF) was started by myself and two other schoolmates during Battlefield 2 and its Project Reality mod. Initially we were not a clan proper but the three of us wore tags to show to the rest of the server that we were in fact working and communicating together.
From there, the three of us moved to the Team Fortress 2 Beta and recieved a couple of requests to join our clan that didn’t actually exist at the time. At that point we made the decision to turn the clan into an actual recruiting entity to see how things go, and began to scour the public servers for people we enjoyed playing with and handed them invites. So, from the three original “founders” we slowly grew, findind recruit after recruit and gradually building a team of people who work well together and are cool to play with. I’ve never run a clan before so this was an interesting learning experience.
2) How are things different for you, running a clan out of Australia?
We have a much smaller player base in Australia when compared to America, and as a result the community is quite tightly knit. You can join a public server and a majority of the time find a couple of familiar faces already in there.
The servers also work differently. We have large numbers of servers hosted by a few major Australian ISP’s as opposed to the mix of private and gaming website sponsored servers found in America. These servers are affected by members of those ISPs’ forums, and so there is always a place for grievances to be aired and requests to be made. There are enough one-map and full-rotation servers to keep everyone happy. Our largest league is hosted by one of our major ISP’s with just under one hundred Australian clans competing, whilst Aussie enthusiast sites host smaller, more competitive ladders.
I also find that Aussie gamers have a different attitude to online gaming when compared to Americans – I’ve played in American servers and Aussie gamers are far more laid-back when it comes to playing the game and working as a team. Occasionally someone will fire up over voice-chat but its nothing compared to the torrents of abuse thrown around in your average US pub server. Australians play casually and to have a bit of fun, and we have based our clan on this underlying principle. After all – it’s just a game.
3) How to you go about making sure your members show up for practices and scrims? Alot of teams have alot of trouble with this.
When one of our captains organises a match we will make a new thread on our forum, detailing the opposition, time and date, as well as the maps that are going to be played. From there, members can post with their availability so we can gauge interest, and also so they can get a heads up on when matches are going to take place. Ideally we like the required match number of people to reply as well as a couple of reserves if some members have to withdraw at the last minute.
On the night of a scheduled match we usually hop into our server an hour before to run through our tactics for the maps and make last minute adjustments to our team. This is a great warmup and means everyone on the team is ready to go with their roles and strategies fresh in their memory. Everyone plays much more relaxed when they don’t need to ask what to do in the middle of a round.
Since we are not a hardcore competitive clan we don’t punish members who fail to turn up, as we feel that will stop people from posting at all and is just plain nasty. Instead we simply look on our list to find someone to fill in. Steam has been very useful in this regard and I can’t imagine managing a clan without its community features.
Whilst we prefer to have our scrims shceduled in advance we will occasionally organise a spontaneous match with another clan if both have sufficient numbers. N!SF has reached a capacity whereby we can usually round together enough people at any one time for a decent match.
4) What are some of your most effective ways to promote your clan?
Initially the three original members just played as we normally do in pub servers with the clan tags on. Coming straight out Project Reality – a game where you simply could not play without effective communication – meant that we were often the only ones talking and using teamwork to such a degree that it carried the team through to a win. People would hear us laughing and chatting and be interested in joining in on the fun, then ask if we were recruiting.
In the first few weeks after the formation of the clan I set up the website and forum. This was essential as I could direct those interested in joining to the website where they can read about what kind of clan we are and what kind of people we’re looking for. The forums are also essential for organisation, as an active and operational meeting place is often the requirement of many potential recruits.
I also love making videos, particularly of the clan’s exploits, and putting them up on YouTube. They showcase both the fun and enjoyable side of the clan as well as the high level of teamwork we employ in matches. Its very easy to share these videos and they spread quite quickly, and at the end of each is a link to our clan website. Lastly, we like to share our SourceTV demos from matches with various gaming enthusiast forums so they can have a taste of what its like playing alongside us.
5) How do you keep things interesting and exciting for your long term members?
We are gradually building in skill level as a clan and working our way up various ladders, competing against increasingly difficult opponents. Matches are becoming more and more challenging and so appeal to the regulars who like to push forward as a team. We are starting to have some fantastic and close matches as we identify opponents with the same skill level, and this is what keeps the regulars coming back for more.
Additionally we host a number of social events with unorthodox custom gamemodes. These are a great way to have a break from regular play and are a whole lot of fun for everyone involved.
Aside from that, I like to think its the atmosphere of the clan we have developed that keeps our regulars interested. We want nothing more than an enjoyable time regardless of whether we win or lose and I feel this is what online gaming should be about. We have seen a suprisingly large number of other competitive Australian clans disband because they either take the game too seriously or have an intense feud after losing a match. This is the last thing I want to happen to N!SF and so avoid pushing people to think about nothing but winning.
6) How do you generate money to deal with the cost of servers and maintaining a website?
The website is hosted with the free space given to me by my ISP, and DaN, one of our captains has generously donated the game server to the clan out of his own pocket. As such, money does not currently appear to be an issue.
7) What are some of the accomplishments (placements, tournaments, etc) of your team?
Since we were still in the process of recruiting at the time the first season of leagues began, we only managed to focus on one ladder and finished in the top 30 – out of over 100 entrants. Had we been organised earlier I feel we could have placed higher before the season ended, but I am still very happy with the result given the nature of our clan and the fact that many of us have never been in one before. Season 2 of a number of new ladders is about to begin down here and N!SF will be entering our best players now that we are firmly established.
I also feel the gaming community has identified the type of atmosphere that N!SF promotes and both enjoys and encourages more of it. We hear nothing but good things from those who play on our server, and they’ll often thank us for the fun and enjoyable time. It is the creation of this friendly environment that I feel is our greatest achievement as it is the entire point of the clan itself. Games are about having fun and I feel we’ve achieved a great balance between competitive and casual play.
-N!SF ThePhotoshop
http://nup.squadfeatures.com
14 Apr
Posted by JohnnyLocke as Articles, Clan Managment | 0 Comments
No one wants to join a clan run by a 13 year old. If you want to attract new mature members, you have to act that way yourself, so my advice to you is to keep it professional. I’m not saying to throw all personality traits aside and not be friendly with your members, just try to conduct yourself in a professional manner when the matter is serious.
Too many times I have seen nerdy 25 year olds running immature clans full of pre-teens, acting as if they were the same age as their members. Remember, the way you conduct yourself will more than likely determine the type of members you attract. When making a forum or news post on a serious subject, try to use correct grammar and spelling. Act leader-like. You have to let your members know that you are indeed the right man for the job.
When some official happens or changes, always make a forum and news post about it on your clan website. Keep your members informed on your clan’s ever-changing policies and decisions. When the topic at hand isn’t so serious it’s fine to joke around and show your members your personal side, a leader of any organization always needs to be level headed.
Try to explain to your members why you made the decision you did. Present them with the negative and positive of any decision and explain to them why you reached the conclusion you did. People like to have things spelled out for them, and this makes them more likely to see your perspective on any subject. Run your clan as if it were a small business. (Which it is, you should be able to generate enough money to pay for the clans essential costs such as webservers, gaming servers, and website maintanence.)